Warranty & Service
We stand behind the quality of our work and provide a clear warranty on our installations, along with reliable service and support whenever you need it.
5-Year Installation Warranty
Quality and craftsmanship are at the core of everything we do. That’s why we provide a standard 5-year warranty on our installations, giving you the confidence that your windows are installed professionally and built to last.
With more than 12 years of experience, our skilled installers ensure your windows are fitted accurately and professionally, so you can enjoy long-lasting comfort, energy efficiency, and reliability for years to come.
Quality Through Craftsmanship
All installations are carried out using professional techniques and industry standards, ensuring your windows are installed correctly and perform at their best.
If an issue ever occurs—such as drafts, poor sealing, or excessive condensation—our team will quickly arrange an inspection and provide the right solution.
Lifetime Service
Even after the warranty period has ended, you can continue to rely on us. We offer lifetime service for maintenance and minor repairs to your windows.
If a problem occurs later on, one of our installers can visit at a convenient time to inspect and resolve the issue.
We Never Leave Our Customers Behind
At PMS, the customer always comes first. We never leave our clients to deal with problems on their own and are always ready to help quickly and professionally.
If you have a question or encounter an issue, we will always work with you to find the best solution.
FAQ: Warranty & Services
Find answers to common questions about warranty, service, and maintenance of our window installations.
Q: What warranty do you offer on window frames?
We supply high-quality window frames and provide a warranty on both the products and the installation.
Q: Does the warranty also cover the glass and hardware?
Yes. The warranty also applies to the glass and the hardware components. The exact warranty period may vary by component and will always be clearly stated when the window frames are delivered.
Q: What should I do if a problem occurs after installation?
Please contact us. We will assess the situation and, if necessary, schedule a service visit.
Q: Do you provide service after the warranty period?
Yes. Even after the warranty period, you can still rely on us for maintenance, repairs, or adjustments.
Q: Can you also visit for maintenance or adjustments to window frames?
Yes. We can carry out maintenance, adjust windows and doors, or replace components when necessary to keep your window frames functioning properly.
Q: How quickly can you respond to a service request?
We aim to schedule service visits as quickly as possible, depending on the nature and urgency of the issue.